Oracle Debuts Slew of New Updates
Chief Customer Officers' Clout Grows
Zillow-Trulia: Digital Ad Juggernaut
Salesforce App Personalizes the Sale
Watson's First Consumer-Facing Gig
With a customary flurry of activity, Oracle is updating and offering new products aimed at enterprise database users, e-business owners, open-source enthusiasts and marketing professionals.
The position of chief customer officer is becoming "a staple of modern business" as companies look for new ways to sell, increase revenues and beat the competition, a new study finds.
The $3.5-billion acquisition deal recently announced for Zillow to buy Trulia creates a digital advertising juggernaut that could control more than 70 percent of online real estate searches.
A new mobile and cloud-based app from Salesforce.com is designed to help sales reps connect more easily with customers, track promising leads, and achieve sales with more personalized campaigns.
Since appearing on Jeopardy, IBM's Watson supercomputer has been making a living using his super-intelligent knowledge base for business verticals. Now, Watson's been hired for his first customer service job.