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July 25, 2014
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Avaya Pressing Hard on Cloud-Based UC
Avaya Pressing Hard on Cloud-Based UC

The unified communications company just kicked off the first of several major moves it plans to optimize solutions and processes for delivering Collaboration-as-a-Service via the Avaya Collaborative Cloud.

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  Avaya Pressing Hard on Cloud-Based UC
Target App Aims To Make Shopping a Snap Target App Makes Shopping a Snap

Uses image recognition to buy items.

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Social Media Haters Speak Up in Customer Satisfaction Survey Social Media Haters Speak Up

Survey says, now showing a little love.

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Visa Launches New Service To Pay Online Visa Intros Online Payment Service

Aims to stop abandoned shopping carts.

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Facebook Testing Buy Button in Second E-Commerce Push Facebook Testing Buy Button

To help businesses drive sales.

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CRM Systems
Microsoft Takes CRM to Gov't Cloud
Salesforce1 Adds Mobile Features
Salesforce Partners with Philips
Customer Service
Social Media Haters Speak Up
Comcast Customer Service Fiasco
Why You Need To Hire a CCO
Contact Centers
Call Center Training: Tips for Success
Avaya Pressing Hard on Cloud-Based UC
Comcast Customer Service Fiasco
Business Intelligence
Esri, SAP Team on Data Mapping
Chief Customer Officers Boost Profits
IBM Launches Big Data Cloud Service
Sales & Marketing
Target App Makes Shopping a Snap
Visa Intros Online Payment Service
Facebook Testing Buy Button
Customer Data
Facebook To Track Users' TV Habits
Salesforce Partners with Philips
Facebook Social Experiment Irks Us
CRM Press Releases
Zendesk Expansion Delivers Jobs
Web Platform Ezoic Launches
The Major BYOD Security Concerns
Latest & Greatest
Comcast Customer Service Fiasco
 
Esri, SAP Team on Data Mapping
 
Opera Software To Buy AdColony
 
Facebook To Track Users' TV Habits
 
Microsoft Takes CRM to Gov't Cloud
 
Google CEO Questions 40-Hour Week
 
Facebook Social Experiment Irks Us
Secretive test was legal, but ethical?
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Call Center Training: Tips for Success
Hire right, keep learning, keep it real.
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Avaya Pressing Hard on Cloud-Based UC
Provides easier, faster provisioning.
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Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 
Dropbox for Business Beefs Up Security
Dropbox is upping its game for business users. The cloud-based storage and sharing company has rolled out new security, search and other features to boost its appeal for businesses.
 

Enterprise Hardware Spotlight
Microsoft Makes Design Central to Its Future
Over the last four years, Microsoft has doubled the number of designers it employs, putting a priority on fashioning devices that work around people's lives -- and that are attractive and cool.
 
Contrary to Report, Lenovo's Staying in Small Windows Tablets
Device maker Lenovo has clarified a report that indicated it is getting out of the small Windows tablet business -- as in the ThinkPad 8 and the 8-inch Miix 2. But the firm said it is not exiting that market.
 
Seagate Unveils Networked Drives for Small Businesses
Seagate is out with five new networked attached storage products aimed at small businesses. The drives are for companies with up to 50 workers, and range in capacity from two to 20 terabytes.
 

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