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July 31, 2014
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IBM Beefs Up Identity Intelligence
IBM Beefs Up Identity Intelligence

Big Blue is betting big on identity intelligence. IBM just acquired a private firm with security software to govern user access to apps and data across cloud and on-premise environments.

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  IBM Beefs Up Identity Intelligence
Facebook, OKCupid Not Alone in Studying Consumers Many Sites Are Studying Consumers

Facebook and OKCupid are not alone.

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Chief Customer Officers Flex Growing Clout, Study Finds Chief Customer Officers' Clout Grows

Especially in the tech sector.

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Google Hangouts Now More Business Friendly Hangouts Now More Biz Friendly

Works without Google+ account.

FULL STORY
Oracle Debuts a Slew of Database and Cloud Upgrades Oracle Releases a Slew of Upgrades

Database 12c, Linux 7, Data Cloud.

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CRM Systems
Oracle To Buy TOA Technologies
Salesforce App Personalizes the Sale
Microsoft Takes CRM to Gov't Cloud
Customer Service
Oracle To Buy TOA Technologies
Chief Customer Officers' Clout Grows
FTC Wants Fix for Mobile Cramming
Contact Centers
Call Center Training: Tips for Success
Avaya Pressing Hard on Cloud-Based UC
Comcast Customer Service Fiasco
Business Intelligence
IBM Beefs Up Identity Intelligence
Many Sites Are Studying Consumers
Watson's First Consumer-Facing Gig
Sales & Marketing
Hangouts Now More Biz Friendly
Chief Customer Officers' Clout Grows
Zillow-Trulia: Digital Ad Juggernaut
Customer Data
Oracle Releases a Slew of Upgrades
'Right To Be Forgotten': 26 Questions
Hackers Breached StubHub Accounts
CRM Press Releases
Enghouse's CCE: Product of the Year
Zendesk Expansion Delivers Jobs
Web Platform Ezoic Launches
Latest & Greatest
Zillow-Trulia: Digital Ad Juggernaut
 
FTC Wants Fix for Mobile Cramming
 
Salesforce App Personalizes the Sale
 
Watson's First Consumer-Facing Gig
 
HP Drops $50M on Hortonworks
 
Call Center Training: Tips for Success
 
Call Center Training: Tips for Success
Hire right, role play, and keep it real.
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Web Platform Ezoic Launches
Aims to boost content site ad revenue.
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IBM Beefs Up Identity Intelligence
To offer biz better security products.
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Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
New 'Backoff' Malware Slips Undetected into Retail Systems
'Malicious actors' are using a new variety of malware to access consumer payment data remotely through point-of-sale systems, according to a report from the Department of Homeland Security.
 
IBM Beefs Up Identity Intelligence Security Solutions
Big Blue is betting big on identity intelligence. IBM just acquired a private firm with security software to govern user access to apps and data across cloud and on-premise environments.
 
USB Security Flaw Lets Hackers Hijack PCs
Hackers can use the firmware that controls USB functions to take control of computers, say security experts. That means there may be a new class of attack for which there are no defenses.
 

Enterprise Hardware Spotlight
AMD's ARM-Based Opteron Out in $3K Dev Kit
It's dubbed "Seattle" and it's AMD's first 64-bit ARM-based Opteron processor. The low-power chip is being released as part of AMD’s Opteron A1100-series developer kit, and aimed at high-end data center needs.
 
Apple Updates MacBook Pros, Cuts Prices Up to $100
The popular MacBook Pro laptop line just got an update and a price cut of as much as $100. The MacBook Pro with Retina display now includes faster processors and double the memory.
 
Dell, BlackBerry Not Sweating Apple-IBM Alliance
IBM's recent move to partner with Apple to sell iPhones and iPads loaded with corporate applications has excited investors in both companies, but two rivals say they are unperturbed for now.
 

Mobile Technology Spotlight
BlackBerry Messenger Now Available on Windows Phone
BlackBerry's free Messenger chatting and voice app is out of beta and widely available for Windows Phone users, the company said. BBM offers secure messaging, Groups, Voice, Channels and more.
 
Virgin Mobile Offers Custom Smartphone Plans
As the wireless carrier wars continue heating up, Virgin Mobile just threw the customization coal onto the fire. The firm has debuted a no-annual-contract plan with rates based on individual use.
 
Collaboration Provider Asana Revamps Mobile App
Asana, a collaboration software provider started by a Facebook founder, is now out with a rebuilt native iOS mobile app. It replaces one that even the company admits was not up to par.
 

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